Modern New Medicare Ltd.

Redefining digital healthcare & doctor consultations for Sri Lanka

Healthcare & Medical2024
Redefining digital healthcare & doctor consultations for Sri Lanka

About the project

Modern New Medicare is a pioneering healthcare institution delivering real-time patient scheduling, specialist inquiries, and digitized medical services across Sri Lanka.

Focused on patient accessibility and clinic operational efficiency, Modern New Medicare needed a modern web application that eliminated physical waiting lines, simplified doctor schedule discovery, and provided responsive accessibility on mobile phones.

Services
Web ApplicationUI/UX DesignCustom SoftwareMedical Database Integration
Doctor Appointment Booking Portal
Preview

Challenge

Modern New Medicare faced severe operational delays due to physical paper appointments, lack of online doctor schedule visibility, and long patient waiting times.

Challenge context

Our process

We moved from initial discovery to high-pressure sustained product design and development, shaping the public brand and the core engineering tool.

01

Discovery & User Research

02

UI/UX & Accessibility

03

Core Web App Engineering

04

Deployment & Optimization

Results

  • +280% Online Appointments:Increase in direct online bookings within the first 60 days of launch.
  • < 0.8s Page Load Speed:Lightning-fast mobile performance score on Google PageSpeed Insights.
  • 65% Reduced Admin Overhead:Reduction in front-desk phone calls for schedule inquiries.
5.0

"Syntax9 built a robust and seamless digital solution for us. The new appointment system has completely streamlined patient bookings beyond our expectations."

Dr. A. Sundaralingam
Dr. A. SundaralingamMedical Director, Modern New Medicare

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